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Brother Customer service to fix faded printing

Brother industries are a Japanese company that is well known for offering huge number of electric equipment. Brother printers are used worldwide and people love to use brother printer for printing documents and the reason behind this is the quality of the prints, speed of the printer and the designs of brother printers are very attractive and they provides advanced features through which the printing becomes more easy, thus overall the brother printers are great to use for printing works.

Features of Brother Printers

Features varies from model to model because each and every model of the brother printer are unique and on the same hand the features of brother printers also varies, hence here we have discussed about some of the most common features of brother printer, so have a look at them:

  • The brother printers can print more than 60pages per minute.
  • The printing quality of brother printers is very high up-to 4800 x 2400 dpi.
  • The duty cycle of brother printer can go up to 10,000 pages per month.
  • Two-sided printing option available.
  • Easy USB connectivity option.
  • Printing via USB, Bluetooth and Memory Card is available.

 

Common Brother Printer Problems Faced By the users

Here we have mentioned some most common brother printer problems which are being faced by the users of brother printers; hence here we have listed some of those most common problem take a look at them:

  • Problem with printer software
  • Error while installing printer driver
  • Set-up and configuration errors
  • Driver’s not working
  • Unable to print
  • Poor quality prints
  • Printer compatibility Issues
  • Network connectivity error
  • Printer Input problems
  • Either faded prints or missing prints
  • Showing low ink error
  • Paper jamming error
  • Printer software related problems

These all were those Common brother printer problems which are being faced by the users, and they get the immediate solution for these types of problems from the experts of brother customer service, so if you also face such problems then get immediate help via Brother printer helpline number and you can ask them to provide assistance from brother customer service squad.

 

Steps to fix faded printing Problem

There could be many reasons behind this problem and if you got stuck with faded printing problem then follow the steps as listed below to get rid from the brother printer problem, and if you fails to fix the error then get help from the squad of brother customer service, first of all try these step and get relief from this problem:

  • Check that the paper is plain, multi-purpose or recycled paper and the weight of the paper is 16-24 lb.
  • Now press the OK button three times to print the printer settings report, examine the quality of print on each printed page.
  • Now closely examine the printed text and horizontal lines on each page of printer settings report, rectify if any of the print appear to have a shadow or to be smeared downwards.
  • Make sure that the toner save mode is not ON.
  • Press the downward arrow till General Setup option appears, press OK.
  • Press downward arrow till Ecology appears, then press OK
  • Press downward arrow till the Toner Save option appears and then press OK.
  • If the saver mode is ON then turn it OFF
  • Now carefully open the front face cover and remove the drum and toner assembly.
  • Now, Clean the primary corona wire inside the drum unit by gently sliding the green tab located the top of the drum unit, from left to right several times. Return the green tab to the home position before reinstalling the drum unit assembly.
  • There you would see small piece of metal that look like staples aligned vertically and a metal rod protruding from the side. With the help of soft lint-free dry cloth clean off these pieces.
  • Now gently rock the toner from one side to another five to six times, so that the toner gets distributed inside the cartridge easily.
  • Now you are suppose to reinstall the drum and toner assembly into the machine and close the front cover.
  • Press OK button three times to print the printer settings

If the print quality is improved then it means that the issue is resolved, but if the problem remains the same, then asks for assistance from Brother Customer service squad so that they can provide brother printer tech support and can take you out from the problem which you are facing. And guys if you like our article and the tips mentioned in this article to resolve the problem is useful then do share this with your friends and let them also get solution for such problems and they must also know about how to take help from brother customer service team.