printer troubleshooting

Easy Printer Troubleshooting Steps To Fix Document Stuck In Print Queue Issue

An easy fix for a document stuck in the print queue. This is a common problem with printers and means that the submitted document will not print – and stops any further documents from printing.

You will not receive an error message and the status of the document in the print queue will stay as ‘printing’ forever.

It is always worth trying to delete the document first but often that will not work, the status may change to ‘deleting in progress’ but never actually delete.

Until it is deleted properly, no further documents can be printed because they are in a queue (the first job submitted must be printed before any subsequent jobs can progress). So if you keep trying to print more to ‘test things’ you will just end up with lots more print jobs queued up.

printer troubleshooting

How To Fix A Document Stuck In Print Queue

You will need to clear the print queue manually so that all the print jobs currently in the queue are deleted properly. Once the queue is empty you should then be able to print new documents without any problems.

  • To do this, follow the 5 steps below – they are the same for Windows 10, Windows 8, Windows 7 and Vista:
  • Click ‘Start’ and type CMD into the search box. Right click on the ‘CMD’ program in the search results and select ‘Run as administrator’.
  • You may now see a User Account Control message asking “Do you want to allow the following program to make changes to this computer?”. Click on ‘Yes’ to confirm.
  • Type net stop spooler then press the Enter key.
  • [Tip: if you see a ‘System Error 5‘ error message then you didn’t choose ‘Run as administrator’ in step 1 – start over again]
  • Type del %windir%\system32\spool\printers\*.* /q then press the Enter key (Note: the only spaces in this command are a single space between del and %, and a single space between * and /q)
  • Type net start printer spooler then press the Enter key.

How Do I Remove a Document Stuck in My Printer’s Queue?

This happens time after time, and you’d figure Windows would have made sense of how to deal with it at this point.

At the point when you print an archive, it’s not sent straightforwardly to your printer. Rather, it gets set in a line. Once in the line, Windows tags along and sees something should be printed, and sends it to the printer.

The issue is that occasionally the line gets “stuck”, for absence of a superior word.

It very well may be incredibly baffling. It’s likewise simple to fix.

Why line?

You can run numerous applications on your PC simultaneously, and they could all attempt to print simultaneously. Without some sort of association, that could be a wreck. We need the archives imprinted in succession, in a steady progression.

Windows handles this by making what’s known as a print line. At the point when an application prints a record, it’s set into the line of archives to be printed. Various projects can print to the line simultaneously; Windows monitors which pages have a place with which archive.

At the point when the printer is prepared — maybe subsequent to having finished printing an earlier record — the following report in the line is printed. The outcome is a methodical print-out of each archive, in a steady progression.

Every printer on your framework has its own print line Easy Printer Troubleshooting Steps To Fix Document Stuck In Print Queue Issue oversaw by the framework “Print Spooler” administration. The way toward adding a report to the line, or sending it to the printer from the line, is alluded to as “spooling.”

You can see the print line for every printer by opening the Settings application (or Control Panel, in earlier Windows forms), and finding Printers and scanners or Devices and Printers. Snap on your printer in the rundown and snap on Manage (in earlier forms of Windows, you may need to double tap on the symbol comparing to your printer). Here’s the print line for my (stopped) printer subsequent to printing

printer troubleshooting

What Do These Commands Do?

The CMD program is a legacy program from the pre-Windows days of Microsoft DOS but it is still a very useful way to enter system commands:

  • ‘net stop spooler’ – stop print spooler service (basically the ‘print queue’). We need to stop this service from running before we can delete any documents in it.
  • ‘del’ command – deletes everything currently held in the print queue folder, including any ‘stuck’ documents.
  • ‘net start spooler’ – restart print spooler service, so that it is ready to accept new print requests.On the off chance that the record being printed isn’t recorded, you can’t drop it. Numerous printers have huge supports and have gotten a few pages, or the whole archive, before they’re finished printing. This implies the record may be expelled from the Easy Printer Troubleshooting Steps To Fix Document Stuck In Print Queue Issue Windows print line a long time before every one of the pages are printed.Be that as it may, this inquiry is extremely about the inverse: what do you do when the printer ought to print, the print line shows a few records fit to be printed, but … nothing’s occurring?To begin with, check all the “standard thing” stuff. Is the printer associated and controlled on? Is the printer out of paper? Is it whining about some other sort of flaw? Is there a paper jam? There are a ton of things that can prevent a printer from printing, and multiple times out of ten, it’s one of those issues that disrupts the general flow.In the event that the archive being printed isn’t recorded, you can’t drop it. Numerous printers have extremely enormous cradles and have gotten a few pages, or the whole archive, before they’re finished printing. This implies the report may be expelled from the Windows print line a long time before every one of the pages are printed.In any case, this inquiry is extremely about the inverse: what do you do when the printer ought to print, the print line shows a few records fit to be printed, but then … nothing’s going on?

    To begin with, check all the “standard thing” stuff. Is the printer associated and controlled on? Is the printer out of paper? Is it whining about some other sort of shortcoming? Is there a paper jam? There are a great deal of things that can prevent a printer from printing, and multiple times out of ten, it’s one of those issues that disrupts everything.

What If This Keeps Happening?

If you occasionally get a document stuck in print queue error, it is likely just due to an incompatibility with the actual data you sent to be printed.

This is especially common when trying to print a whole webpage because it may have unusual fonts or styles that the printer is unable to convert into a printed output – run the above fix to clear the print queue.

Note: if you then try to print the same webpage again it will likely just get stuck again – because the printer still can’t convert it… Always look for a ‘print friendly’ or ‘click to print’ button on the webpage which will convert the page into a format more suitable for printing.

However, if you regularly encounter this error then it is most likely an issue with your printer drivers (software) – the ideal solution is to download/update new drivers directly from your printer manufacturer’s website.

Other causes of a document stuck in print queue may include a misconfigured printer e.g. trying to network print to an IP address that doesn’t exist – uninstalling the printer software then downloading the latest version and installing from scratch should fix this.

You could also try running a Windows Troubleshooter for printers – this could repeat our fix above but may also fix any other Windows errors that could stop printing, or at least inform you of the cause.

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